Please train your employees better, Bonnie Brooks!

I love the Bay for its vast variety and selection of brands, and its occasional sales, but lately I have not appreciate their customer service!!!!

On two separate occasions I have had to deal with incompetent cashiers and misleading sale signs that indicated otherwise.

Tomorrow I will attempt to visit the Bay again for my price adjustment, hopefully I can find someone who is able to understand what the meaning of Price Adjustment is.

Anywho, I wrote a complaint email to The Bay, hoping they will train their staff and educate them better to service the customers' need.

Below is a letter to Bonnie!!

"I was at the bay twice this week, and both times I had very difficult experiences with the cashier at Surrey BC, and Metrotown Burnaby BC. First time at Surrey was the fact that sales signs indicated 40% off hudson room pyjama set, but at the cash register it came up only 30%. I went into the store 3 days later to find the items I had purchased were marked down, brought in receipt for price adjustment, but cashier was incompetent and could not complete the price adjustment, because she was simply scanning my receipt and refunding my original purchased price, telling me, "no the item is not on sale, look it's the same price." I am visiting the bay again tomorrow to find a different cashier and hopefully she will complete a correct price adjustment. I have been utterly frustrated with your services."

Open house + wishlist!

Open house is one of the things you do not go to if you don't want to trigger the inner shopper. Once you step into a beautifully designed room, you'll start to envision yourself in the space, and all the furniture and accessories that you want to buy and make the place feel like home.

Thing I like for the home decor!
Sun Jar $35


Tree wall decal $28


Awesome Jewellery box for all the goodies $148


Cute dishes for all the fun accessories! $29


Hello Kitty sewing machine


Since I was on the urban outfitter website, I decided to venture over the clothing section!

Pretty Dress $32


And the Keds ($29.99) that were on sale at the bay one day, then not on sale the next day! Is on sale at urban outfitters.com

nostalgia

It is the Christmas season, which is also the season to reflect on the whole year, and what we are grateful for, and look forward to the new year with new hope and wishes!

Speaking of Christmas, first thing that comes to mind is the holiday drinks at Starbucks!



So my favourite drink is the creme caramel brulee latte! I was waiting patiently in line the other day for my favourite holiday treat, as I waited for him to top off my latte with whipped cream and caramel bits, I had noticed there was a lack of golden sparkles on my mountain of whipped goodness. I saw the barista searching frantically for that magical bottle of caramel salt!! He didn't tell me that they were out of caramel bits and I could feel sadness grow inside me. As I reluctantly picked up a lid and moved towards my not-so-brulee latte, a light of hope came from the back room! Someone yelled and said, "here are some caramel sprinkles!!" IT was a Christmas miracle!! My barista soon came over to my already covered drink, and said he is glad I stuck around, because it isn't a caramel brulee latte without the bits!!!! He then sprinkles generously on my latte! It was the best day ever!

Back to nostalgia....I miss all the olden day stuff, like Sega genesis..Someone lend me their console so I can play World of Illusion, my favourite game as a child! Also Aladdin!


Remember Rocketmail?!?! Subspace? All the old stuff made life so fun and exciting! Facebook is no longer fun and exciting for me.... :(